AirLink AWLL5099 User Manual download pdf (Page 41)

5. Troubleshooting

1. If you cannot open the Wireless Monitor utility, make sure that the USB adapter is

inserted firmly into the USB port.

2. If you cannot connect to the wireless router, you may read to double check the wireless

security settings on the router. The network key you entered in Step 3.4 must match the

settings on the wireless router.

3. If you are experiencing problems with the connection such as low signal strength, slow

connection speed, or unstable wireless connection, you can try to tune your router’s

signal by changing the channels on the router and/or by adjusting the direction of the

antenna(s). You do not need to change the channel on the Adapter; it will automatically

pick up the new channel after you reboot the router. Your router has 11 different channels

to choose from. Keep going through the channels until you find one that gives you a

stable connection. For instructions on changing channels, please refer to the

documentation that comes with the router.

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AirLink AWLL5099 User Manual Page 41